You know… in the beginning, there was an email. You need to arrange something, access something, or get a document.

Reduce the number of emails

You know… in the beginning, there was an email. You need to arrange something, access something, or get a document. You put together a few details, write them up in an email, and send them off for processing. Some good soul or automaton on the other side starts preparing the necessary documents, checks a few spreadsheets, sends more emails and waits for approval. This is often followed by further processing the papers and incorporating the new data into various spreadsheets, databases and systems. Atlassian Jira can automatically notify the people involved, perform background tasks, send notifications, and provide a space for discussion that is recorded directly in the request (internally or externally). This mainly reduces lengthy email communication and provides clear information on how the request is being processed.

Gain insight into company processes

Are you in a situation where you are left with an overwhelming number of emails and files, a lack of clarity on what state the application is in, where the process is stuck, and who is responsible for resolving it? Often, your request falls into an email inbox, and what happens next reminds you of looking into a black hole. As the number of employees grows, so does the number of requests to process. Different departments have different processes, and several processes from different departments need to be involved simultaneously. This is where Jira and Confluence offer several solution options. They can bring insight, transparency and statistics to individual processes. Process management in Jira also results in reliable data from which it is possible to gain information about process efficiency and better identify where processes need to be adjusted.

Monitor how your processes work

We can observe today’s “data-driven company” trend in the market. This trend revolves around processing large amounts of technical data and extracting its value. The aim is to analyse and compare the values thus obtained and then interpret them in the form of information that serves as a basis for better decision-making. Jira plays the role of a data producer, as it records and stores many inputs, while the output can be a table, a graph or a complementary combination of these in the form of a dashboard. However, the problems of using this information arise with inaccurate manual input and delayed data collection. Therefore, a properly designed architecture in Jira based on the customer’s defined problem is critical, and our experienced consultants will be happy to help you with that.

Are you looking for a simple user environment?

Despite Jira and Confluence’s robustness and rich capabilities, both offer a simple and intuitive user experience. However, the quality of the data we get and the results we present from it depend mainly on getting the data right and ensuring that the data we are looking at provides us with answers to our business questions. In addition to designing and implementing the solution, we provide user training to ensure everyone knows how to operate the ecosystem.

Do you have specific requirements?

We can tailor Jira to your exact requirements. One of the comprehensive solutions we have developed is the HR module in Jira, which handles applicant registration, onboarding/offboarding, training and many other activities (I want to learn more about the HR module). In addition, you can also upgrade to a solution using Jira Service Management, which can handle incident handling, leave requests, ordering

and repairing company hardware, or preparing a contract with a client. In Confluence, which can serve as an intranet (I want to find out more about Confluence as an intranet), the documentation of individual processes and their interconnections can be recorded in clear info-graphics using a simple add-on for Confluence (Page Tree as Process Map for Confluence). By leveraging the features of the Insight add-on, creating and maintaining internal databases is a relatively simple click-and-click task while handling large amounts of data and having almost infinite scaling possibilities. Another benefit is integrating and presenting data in other analytics systems such as Google Sheets, Google Data Studio, Looker, Power BI, Tableau, SAS and many more (I want to learn more about Jira and data usage).

Jira in a cube…

If you want your business to run efficiently, you must have visibility and control over your internal processes. Jira can provide a solution and bring transparency in this area and comparable measurable results over time. Using Jira and Confluence can reduce the amount of company software used and ensure better integration and subsequent automation of various tasks. Whether you want to improve the functioning of your HR processes, get an overview of the status of requests in your IT department, or track the status of invoice processing in your finance department… Jira, combined with Confluence, is a versatile tool for digitalising and managing business processes. It is suitable for both development teams and teams that provide support and operations (HR, IT/ICT, Legal, Finance, Facilities and many others).

• simple user environment
• transparency and accountability
• recording and tracking of work in one place
• generation of valuable data on the functioning of internal company processes
• interactive dashboards
• real-time reporting
• The possibility of creating a tailor-made workflow
• many add-ons available on the Atlassian Marketplace
• integrations with other systems (whether from the Atlassian product line or third-party programs)

If you need help from experts with the implementation or setup of Jira or advice on how to use it most effectively in your company, do not hesitate to contact us.

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