We won’t hide our enthusiasm, it’s a great move that will simplify many things and bring new options for customers.

The change only affects the Cloud versions of the products, as Atlassian did not offer Jira Work Management for on-premise hosting (Data Center version).

How Jira’s product history has evolved

Originally, the Jira product was designed primarily for software development teams. However, in recent years, the company has begun to release editions of Jira for other teams such as sales, marketing, sales, etc.

So in 2015, Jira split into two products – Jira Software and Jira Core. Later, in 2021, Atlassian renamed Jira Core to a more reflective name – Jira Work Management, which focused on business teams.

Jira today

Dave Meyer, Head of Product, Jira:

“We believe that great teams are built on shared goals, coordinated work and the free flow of information across the system. That’s why the latest evolution of Jira offers a common place for every team to agree on goals and priorities, track and collaborate on work, and gain the insights they need to create something amazing – together. From Jira Work Management and Jira Software, we’ve created one project management tool that’s ready to help any team go from good to great.”

This makes Jira a multi-purpose tool that allows different teams in the enterprise to collaborate and track their tasks more easily. Although there was already a connection between Jira Software and Jira Work Management, Atlassian claims that this combined edition will completely minimize “friction” and help teams agree on common goals, whether they are teams of engineers, marketers or designers…

I use Jira Software Cloud, will anything change?

Users with a Jira Software subscription simply get access to Jira and all its features today (as of May 1) with no impact on existing projects or pricing.

I use Jira Work Management Cloud, will anything change?

Users with an active Jira Work Management subscription will continue to have access to Jira Work Management, but there will be a minor rebranding.

The new Jira Work Management subscription will no longer be available for purchase from 1 May 2024.

Beginning in 2025, Jira Work Management subscriptions will be automatically migrated to Jira product subscriptions unless you cancel your subscription. A few months prior to your migration, Atlassian will provide additional details on migration and cancellation options. Existing projects will not be affected by the migration and there will be no price changes until the first subscription payment after the migration. Once the migration is complete, subscription pricing will match that of the combined Jira product.

Will the transition/migration be smooth?

Overall, customers should have no problems maintaining their existing processes and work while migrating to the new combined Jira product.

Jira will include all features from both Jira Work Management and Jira Software. Customers will not lose any functionality.

Atlassian tries to minimize the impact of migration on existing extensions and integrations.

What about Jira Service Management?

The Jira Service Management product, formerly known as Jira Service Desk, is not affected by this change.

Jira Service Management, which focuses on the needs of operations and support teams, continues to stand out as a standalone subscription product.

What does the current Jira product range look like?

Atlassian will offer the following three products built on the Jira Cloud platform, namely:

• Jira (Jira Software + Jira Work Management)
• Jira Service Management
• Jira Product Discovery (a relatively new product focused on the needs of product owners and on the collection and development of ideas)

Products can be subscribed separately. It is better to think of it as a bundle of functionalities because when subscribing to all three products, the customer receives functionalities from all worlds in one online tool.

Samuel Titka
Atlassian Consultant

If you need assistance from experts with the implementation or configuration of Atlassian products, or if you need advice on how to use them most effectively in your company, please do not hesitate to contact us.

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